Knosh Terms of Service
Last Updated: December 14, 2024
Welcome to Knosh! These Terms of Service ("Terms") govern your use of our website, mobile application ("App"), and related services ("Services"). By using our Services, you agree to be bound by these Terms. If you do not agree, you may not access or use our Services.
1. Introduction
1.1 About Us:
Knosh (“We”, “Us”, “the Company”) is operated by KnoshCo Ltd, a company registered in England and Wales. Our registered office is located at 77 Ranelagh Rd, London, E6 2SJ.
1.2 Our Services:
Knosh helps users find restaurants that suit their dietary restrictions and preferences. We aim to enhance dining experiences for individuals and groups with varied dietary needs. The App also allows users to post and share user-generated content. We make no guarantee regarding the availability of our Services.
1.3 Governing Law:
These Terms are governed by the laws of England and Wales. Any disputes will be resolved through binding arbitration as outlined in Section 15.
2. Eligibility
2.1 Age Restrictions:
You must be at least 18 years old to use our Services. If you are under 18, you may only use Knosh under the supervision of a parent or guardian.
2.2 Compliance:
By accessing Knosh, you confirm that you are legally capable of entering into binding agreements and will comply with all applicable laws.
3. Account Registration
3.1 Account Details:
To access certain features of Knosh, you may be required to create an account. You must provide accurate, complete, and up-to-date information.
3.2 Security:
You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account.
4. Privacy and Data Protection
4.1 Privacy Notice:
By using Knosh, you agree to our Privacy Notice, which outlines how we collect, use, and protect your personal information.
4.2 Third-Party Services:
Knosh may use third-party services to improve our offerings. These services are subject to their own terms and policies.
5. Community Guidelines
5.1 Standards of Conduct:
All users must adhere to the Knosh Community Guidelines. Violations, including harassment, discriminatory behavior, or misuse of the platform, may result in suspension or termination of your account.
6. Use of Services
6.1 Permitted Use:
You may use Knosh solely for personal and non-commercial purposes. Any other use, including scraping or reverse-engineering, is strictly prohibited.
6.2 Accuracy of Information:
While we strive to provide accurate restaurant information, Knosh cannot guarantee the accuracy or completeness of details like menus, operating hours, or dietary accommodations.
7. Restaurant Interactions
7.1 Third-Party Responsibility:
Knosh connects users with restaurants but is not responsible for the quality, service, or safety of the establishments listed. Your interactions with restaurants are solely between you and the restaurant.
7.2 Allergy and Dietary Information:
It is your responsibility to verify allergen and dietary information directly with restaurants before dining. We accept no liability for any harm, injury, or loss resulting from any representation, error or omission, or negligence in provision of the Services, to the greatest extent permitted by applicable law.
8. Intellectual Property
8.1 Ownership:
All content on Knosh, including trademarks, text, images, and software, is owned by KnoshCo Ltd or its licensors. Unauthorized use is prohibited.
8.2 User Content:
By posting content (e.g. reviews, images) on Knosh, you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, display, and distribute your content as part of our Services.
9. Limitations of Liability
9.1 Disclaimer of Warranties:
Knosh is provided "as is" without any warranties of any kind, express or implied.
9.2 Exclusions:
To the fullest extent permitted by law, KnoshCo Ltd. disclaims any and all liability for indirect, incidental, or consequential damages arising from your use of the Services.
9.3 Maximum Liability:
Our total liability for any claims related to our Services is limited to £100 or the amount you paid for accessing premium features in the 12 months prior to the claim, whichever is greater.
10. Payments and Subscriptions
10.1 Fees:
Certain features of Knosh may require payment. Prices and terms will be clearly outlined before purchase.
10.2 Refunds:
Refund requests will be handled in accordance with applicable consumer protection laws.
11. Termination
11.1 User Termination:
You may delete your Knosh account at any time through the account settings.
11.2 Suspension or Termination by Us:
We reserve the right to suspend or terminate your account for any or no reason, including if you violate these Terms or engage in prohibited activities.
12. Updates to the Terms
12.1 Modifications:
We may update these Terms from time to time. Significant changes will be communicated to you, and your continued use of Knosh constitutes acceptance of the revised Terms.
13. Links to Third-Party Websites
Knosh may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites.
14. Dispute Resolution
14.1 Arbitration:
All disputes arising from or related to these Terms will be resolved through binding arbitration under the rules of the London Court of International Arbitration (LCIA). Each party in arbitration will bear their own costs, subject to variation by binding arbitration award.
15. Contact Us
If you have any questions about these Terms, please contact us at support@knosh.app.
These Terms, along with our Privacy Notice and Community Guidelines, form the entire agreement between you and KnoshCo Ltd. By using our Services, you confirm your acceptance of these Terms.